Get help from an AVGN engineer. Share your screen securely — nothing to download.
Press Share my screen below and choose a screen.
You'll receive a 6-digit code.
Share that code with your AVGN engineer — that's it!
Only the screen you choose will be visible to the engineer. You can stop at any time with "Stop sharing".
ℹ️ In a web session the engineer can view your screen. For full control + admin access, use the AVGN OneDesk app.
Share your session code with the engineer
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Waiting for engineer to connect…
👁 View only
🔒 Privacy & Security
The AVGN engineer will only work on your support request. The entire session is auto-recorded (for quality & security) — to protect against any misuse.
The recording's video link is saved to your ticket; if you need it, the team can provide you with the session video.
You can end access instantly at any time with End session.
🔓 Full control request
Your engineer has requested FULL CONTROL (mouse & keyboard) so they can fix your problem directly. This session is recorded and the video link will be kept in the ticket. Allow it?